Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Executive Home Duty, we're committed to promoting responsible gaming practices. It's important to understand that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems.
When using Neosurf casinos or any online gaming platform, please gamble only with money you can afford to lose. Set a budget before you start playing and stick to it.
Age Verification
Online gambling is strictly for adults only. In Australia, you must be at least 18 years of age to participate in online gambling activities. It is illegal for minors to gamble.
If you are under 18, please do not access or use any casino or gambling website. Parents and guardians are encouraged to use parental controls to prevent underage access to gambling sites.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing Losses: Trying to recover lost money by gambling more
- Hiding Gambling: Concealing the extent of your gambling from family or friends
- Loss of Control: Gambling longer or with more money than intended
- Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
- Borrowing Money: Taking loans or using credit to fund gambling
- Mood Changes: Becoming irritable or anxious when not gambling
- Increasing Stakes: Needing to gamble with larger amounts to feel the same excitement
- Failed Attempts to Quit: Repeatedly trying to cut back or stop but being unable to do so
- Financial Difficulties: Experiencing debt or financial problems related to gambling
- Relationship Strain: Gambling causing conflict with loved ones
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a cap on how much you're willing to lose in a given period
- Session Time Limits: Set alarms or automatic logout after a specified duration
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling sites
- Account Suspension: Request a break from gambling for a cooling-off period
We encourage you to use these features to maintain healthy gambling habits.
Support Organizations & Resources
If you're experiencing problems with gambling, help is available. Contact one of these organisations:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free counselling and support services for Australian residents
- Lifeline Australia: 13 11 14 — 24/7 crisis support and counselling
- Beyond Blue: 1300 22 4636 — Mental health support services
International Resources
- GamCare (United Kingdom): www.gamcare.org.uk — Support and treatment services
- GamStop (United Kingdom): www.gamstop.co.uk — National self-exclusion scheme
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (United States): www.ncpgambling.org — 1-800-522-4700
If You Need Help
If you believe you or someone you know has a gambling problem, please reach out for help immediately. There is no shame in seeking support — problem gambling is a recognised issue with effective treatments available.
Contact Gambling Help Online at www.gamblinghelponline.org.au or call your local support service. Professional counsellors are available to provide confidential assistance.
Remember: Gambling should be fun. If it stops being fun, it's time to get help.